Creating Splits

Splits are used to split the rent charges on a reservation. With this feature you can have a reservation booked in a suite for $150 per night, having the account be charged $100 per night and a guest being charged $50 per night.

To split the rent on a reservation follow the steps below

• From the sitemap, choose SALES >> ORDERS.
• Select the order you'd like to work with.
• On the order form, choose Manage Stay from the ribbon at the top and click on the downward arrow to the right.
• Select split and follow the prompts on the dialog (below)

Using the Split Dialog

The split dialog process allows you to add split rent charges onto either an existing order, or a brand new order. The process is generally easier to follow if you use an existing order and it is recommended for splits to guests that you first add a guest to the main order (which will create a guest order) and then run the split dialog and add the charge to your new guest order. The steps below assume that you are following the recommended process and adding the split charges to an existing order. For steps on adding guests to orders please see Adding Guests

1. Select the rent product to split. If you have multiple rent products because of extensions, moves or rate changes you will need to split each one.
2. Select a range of dates within the existing product to create a split for. Select to do a split by amount (strongly recommended) or percentage. Select to assign the split charges to an existing (recommended) or new order.
3. Enter the dollar amount for the split.
4. Use the Order Lookup to find the existing order you want to add the split to.
5. Click Next, which will now create the split, then click "Finish" to complete the dialog
6. Open the related order. Click "Update Invoices" to ensure all invoices are created as required for the guest/split order.