MOVING GUESTS TO ANOTHER SUITE

From the sitemap, choose SALES >> ORDERS.

Select the order you'd like to work with.

On the order form, choose Manage Stay from the ribbon at the top and click on the downward arrow to the right.

You will see several options:

Manage stay

Select switch suite and follow the prompts on the pop-up window.

TIP: You will want to have the code number of the suite to which you are switching your guest handy. Alternatively, to see the code numbers you can open the reservation board in a separate window.

Click finish when you are done.

NOTE: If the suite switch means that there is a different nightly rate, you may need to generate revised contracts.